We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we collect your personal data
You may give us data verbally or by filling in forms or by corresponding with us by post, phone, email or otherwise, for example when you:
- add your business, event or offer details;
- enter a competition, promotion or survey;
- communicate with us on social media;
- give us some feedback.
What Data Do We Collect About You
We may process certain types of personal data about you as follows:
Includes any communication that you send to us whether that is through the contact form, through email, text, social media messaging, telephone or any other communication that you send us.
We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.
Our lawful basis for processing including basis of legitimate interest:- is to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Includes data about how you use our website and any online services together with any data that you post for publication on our website.
We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business.
Our lawful basis for processing including basis of legitimate interest:- is to enable us to properly administer our website and our business.
Includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system.
We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.
Our lawful basis for processing including basis of legitimate interest:- is to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Includes data about your preferences in receiving marketing from us and our third parties and your communication preferences.
We process this data to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.
Our lawful basis for processing including basis of legitimate interest:- is to analyse how customers use our services, to develop them, to grow our business and to decide our marketing strategy.
How we might use your personal data
We may use User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you.
Our lawful basis for processing including basis of legitimate interest:- is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing.
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you.
We may then use your personal data to send you marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we use your personal data for any other marketing purpose or share it with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by emailing us at email@example.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business to need to know such data. They will only process your personal data on our written instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You can ask us about the retention periods for different aspects of your personal data by contacting us.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Links to other websites
Our website and app may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We built the Discover Dorchester app as a Free app. This service is provided at no cost and is intended for use as is.
This page is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
App Information Collection and Use
While using our App Service, we do not require you to provide us with any personally identifiable information.
The app can receive push notifications. You can choose to receive notifications based on several topics and disable them if you wish.
- Notifications can be disabled when logging into the app for the first time
- Notifications can be disabled at any time by navigating to the settings section of the app
- Notifications can be disabled at any time outside of our app using your devices operating system
The app uses analytics from Google Firebase. This is so we can improve the app by seeing which areas are used, and for what purpose.
- We do not report on any sensitive or identifiable information with regards to you as a user
- Analytics can be disabled at any time by navigating to the settings section of the app
The app does use third party services that may collect information used to identify you.
Please review the privacy policies of third-party service providers used by the app
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
- All connections to web services are conducted using current standards of HTTPS/TLS
- Any parameters sent to our own web services are encrypted and sent over HTTPS
Links to Other Sites
This policy is effective as of 10th May 2021.